In Praise of Depth

The reality is that we each have limited working memories, meaning we can only retain a certain amount of new information in our minds at any given time. If we’re forever flooding the brain with new facts, other information necessarily gets crowded out before it’s been retained in our long-term memo

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Beating Back Pain

The second reason I’ve shared my story is to point out how much the power of fear – which we generate ourselves — can take control of our lives. Had I not taken on my fear and deliberately confronted my pain, I have no doubt I would be even more disabled today than I was at my worst two months ago.

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Giving Feedback That Works

So here’s the conundrum: Each of us requires critical feedback to get better at anything, but most criticism feels like condemnation, judgment, disapproval and disparagement. In short, it’s painful and destabilizing. So what is a leader or a manager to do?

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The Overlooked Secret to Great Performance

Just as we underestimate how much these sources of fuel influence our performance, so do the organizations for which we work. Few companies or leaders I’ve encountered systematically focus on, and invest in, how their employees feel, even though doing so would serve their bottom line.

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