Large Healthcare Organization

A large, mission-driven healthcare organization came to us for help re-energizing a passionate and committed group of employees who were on the road to burnout by virtue of their deep commitment to their patients.


Key Challenges:

  • Employees were relying on spiritual energy – the energy of purpose – to fuel their other dimensions of energy.
  • Employees were working long hours, continuously, without breaks.
  • Employees sacrificed rest and renewal – in and out of the office – as a strategy to manage their workload.
  • Employees and leaders alike were feeling overwhelmed, resulting in a diminished quality of work.


Energy Objectives:

  • Reduce burnout and turnover.
  • Increase quality of work.
  • Increase resilience and retention.


Our Solution:

After assessing the key energy challenges, we rolled out a series of Energy Interventions including PeopleFuel™ and LeaderFuel™ for department leaders. Employees were encouraged to make energy management a priority in order to better and more sustainably serve their patients. Finally, we initiated a Train the Trainer program to scale the effort across the organization.


Client Results:

  • Reduced stigma of not being connected 24/7.
  • Increased participants’ capacity by 30%.
  • Revamped meeting culture and operating norms, increasing communication and decreasing inefficient meeting practices.
  • Instituted Community Meetings to build trust and camaraderie.
  • Created a value shift among leadership to allow for more daytime rest and renewal and reduced multitasking.
Working to reduce burnout and turnover.
Healthcare organizations sometimes over-rely on their strong sense of purpose to power through physical, emotional, and mental energy depletion, often at a high personal and professional cost.
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