Schneider Electric

In 2015, Schneider Electric made individual employee well-being an organizational mission to enable sustainable high performance. “A key pillar of the strategy was to develop great and caring leaders who inspire, adopt and promote well-being behaviors,” explains Schneider Electric’s CEO, Jean-Pascal Tricoire.  A core metric that emerged from the strategic planning process was to grow overall employee engagement from 61% to 75% by 2020.

Key Challenges:

• Increased technology and globalization had transformed the nature of work, highlighting the costs of unconventional working hours.
• Individuals at all levels did not have the knowledge to positively change their own behaviors.
• Employees sacrificed rest and renewal as a strategy to meet business demands, resulting overwhelm that influenced quality of work and relationships.
• Creativity and strategic thinking were sidelined in the face of immediate demands.

Energy Objectives:

• To create a culture where well-being fuels sustainable high performance.
• To provide a framework that helps teams use energy management principles to address their biggest business challenges.
• To provide tools and strategies to help manage the rise in demands and hardwire more energy, creativity, focus, and trust at work.

Our Solution:

We worked with Schneider Electric’s top 1,000 leaders and 500 designated internal “Energy Champions” to help them understand how to better manage their own energy, to mobilize the capacity of their teams, and to innovate around new ways of working.

A key aspect of our solution was Leadership Energy Labs, which enabled senior managers to explore their role as Chief Energy Officers and to experiment with addressing the energy management behaviors that contributed to their biggest business challenges.

We introduced Internal Energy Champions to a new set of tools they could bring to their communities in order to expand and renew capacity every day both at work and home.

To scale the impact, we ran monthly global webinars in which we shared key ideas and strategies to the whole organization. To measure the impact, we conducted regular energy diagnostics which provided a continuous snapshot of the organization’s growing capacity.

Client Results:

• 93% satisfaction among participants of the Leadership and Champions Energy Labs.
• 4% increase in engagement scores (from 61% to 65%) over 1 year, putting them on a trajectory to reach their 2020 engagement metric of 75%.
• 1,600+ leaders attended our sessions over an eight-month period.
• 5,000+ webinar participants.