Key Idea 5
A strength overused becomes a liability.
By choosing up sides – this quality is good, and that one is bad – our tendency is to overuse our preferred qualities to the point that they eventually become liabilities.
Continuous hard work, for example, eventually turns into overwork and burnout. Intermittent renewal is the antidote. Too much confidence eventually becomes arrogance, and the balancing quality is humility.
To increase our capacity, we must become more wholly human, embracing and cultivating a broader range of qualities that help us better navigate an increasingly complex world.