…people are really stressed and have gone through a traumatic experience. Some are coming back to work to an entirely new normal–new roles, new set ups, new rules. Some getting ready to work from home long-term and finding they don’t have the skills to keep performance up with that much autonomy.
If managed right, and people get reskilled, this is an opportunity that can bring the company together and help people adjust and thrive. If managed badly, stress can permeate organization, aggravate “presenteeism” and hurt morale.
To thrive through this crisis (and the next) people need to learn how to manage uncertainty, take control of their emotional health and build new work skills appropriate to their new environment: